Privacy Policy

Effective Date: June 18, 2026

Eden Try Winery ("Eden Try," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, make reservations, inquire about weddings, join our Wine Club, register for events, or otherwise interact with us.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Personal Information

Name
Email address
Phone number
Mailing address
Event information
Wedding details
Payment information (processed through secure third-party providers)

Marketing and Communication Information

SMS opt-in information
Email subscription preferences
Event registrations
Form submissions
Survey responses
Customer service communications

Website Usage Information

We may automatically collect:

IP address
Browser type
Device information
Operating system
Website activity
Pages visited
Referral source
Date and time of visits

2. How We Use Your Information

We use information collected to:

Respond to inquiries
Provide customer support
Schedule tours and appointments
Process event registrations
Manage Wine Club memberships
Send confirmations and reminders
Deliver requested pricing guides and marketing materials
Improve our website and customer experience
Send promotional communications
Comply with legal obligations
Prevent fraud and misuse of our services

3. SMS Messaging & A2P Compliance

If you provide your mobile phone number and consent to receive text messages from Eden Try Winery, you may receive:

Reservation confirmations
Appointment reminders
Wedding inquiry follow-ups
Event updates
Wine Club notifications
Promotional offers
Marketing communications
Customer service messages

SMS Terms

Consent to receive SMS messages is not a condition of purchase.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.

SMS Data Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent information will not be shared, sold, rented, or disclosed to any third parties except to messaging providers, aggregators, and vendors necessary to deliver text message services.

4. Email Communications

By providing your email address, you consent to receive communications from Eden Try Winery, including:

Event announcements
Winery news
Wine Club updates
Promotional offers
Reservation confirmations
Wedding-related information

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Transactional emails related to reservations, memberships, purchases, or services may continue as necessary.

5. How We Share Information

We do not sell personal information.

We may share information with:

Service Providers

Trusted vendors that assist us in operating our business, including:

Website providers
CRM and marketing platforms
Email service providers
SMS service providers
Payment processors
Reservation systems
Event management platforms

These providers are authorized to use information only as necessary to perform services on our behalf.

Legal Requirements

We may disclose information when required by law or when necessary to:

Comply with legal obligations
Protect our rights and property
Investigate fraud or security issues
Respond to lawful requests from government authorities

6. Cookies and Tracking Technologies

Our website may use:

Cookies
Tracking pixels
Analytics tools
Advertising technologies

These technologies help us:

Improve website functionality
Analyze traffic
Measure marketing effectiveness
Personalize user experiences

You may control cookie settings through your browser preferences.

7. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes described in this Policy
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Subject to applicable law, you may request to:

Access your personal information
Correct inaccurate information
Update your information
Request deletion of your information
Withdraw consent to marketing communications

To submit a request, please contact us using the information listed below.

10. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites.

Users should review the privacy policies of those websites before providing personal information.

11. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

12. California Privacy Notice

If applicable under California law, California residents may have additional rights regarding access to and deletion of personal information. Requests may be submitted using the contact information below.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated Effective Date.

Continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.

14. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:

Eden Try Winery
6818 River Road
Fredericksburg, VA 22407

Email: info@edentrywinery.com

Phone: (540) 321-7972

Website: www.edentrywinery.com